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Additional Content

Today’s workers learn informally. But will they get it right and at what cost?
Combined Knowledge has developed over 400 SharePoint Topics within our End User Adoption Solution, This solution acts like an on line support 'store room' that people use to quickly find solutions to queries at the most critical “moment of need”, such as how to use IT applications, how to follow company procedures, and how to complete tasks in the optimum way.

Organisations use this solution to provide information about all kinds of desktop processes, working procedures, and enterprise applications – even things like company templates. Our unique context-sensitive EPSS architecture accelerates performance by providing structured support that delivers immediate help and training to your employee’s workplace questions and challenges.

Our solutions assist organisations to lower the initial training and ongoing support cost, whilst improving effectiveness and efficiency, a must in today’s economic climate. Benefits of Performance Support Solutions.

• Increased employee productivity
• Improved performance and accuracy
• Reduction in help desk calls
• Greater employee and customer satisfaction
• Reduced training time and lower costs.

In addition to the SharePoint content that has been developed, Combined Knowledge know that an End User Adoption Solution is not limited to SharePoint, and is therefore able to offer organisations the following additional content, helping you to achieve a long term end user adoption solution.

 

Additional content currently available includes:

 

 

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