Floor Walking
‘Floor walking’ is an ideal solution for providing users with onsite support post training and especially in the first few days of a system deployment.
Floor walking plays an important part in providing reassurance to users, knowing that an expert is on hand to assist with any query can also help to reduce support calls during a busy time, the floorwalkers would be able to assist and help filter any support issues to ensure problems are solved quickly and prior to the help desk being inundated with unnecessary calls and e-mails, for SharePoint our unique End User Adoption Solution provides users with this support electronically, coupled with a floorwalker being based on-site you can be confident that any system implementation will run smoothly.
If you would like more information on the floor walking Combined Knowledge can provide please contact us on:
T: +44 (0)1455 200 520
E: sales@combined-knowledge.com
