Support+

Instant support for your entire business in one solution

Productivity on tap

Whether you have 10 or 10,000 users, everyone should have instant access to effective training and support wherever they need it, without a pause in productivity.

1,000’s of topics

Support+ delivers 1,000’s of help topics direct to your users helping to achieve the full potential of your business software.

Flexible learning

A wide range of formats caters for all learning styles, including videos, quick how-to steps, in-depth steps, hints and tips, in-line demos

One for all

One app that can support over 30 key Microsoft applications including Office, SharePoint, CRM, Internet Explorer, Visio, Windows and more

Autonomous Learning

Support+ gives every user the means to support themselves, on-demand, using carefully prepared material from a globally trusted education provider. Aimed at all user levels and delivered in a broad choice of different formats, Support+ covers all of your support in one solution.

Support+ is filled with 1,000’s of help topics that can be delivered in quick and simple steps, with detailed and in-depth steps, or how-to videos depending on what you prefer at your time of need, the list of topics is growing all the time…

Step by Step Guides

How To Videos

Deeper References

Hints and Tips

 Support+ is the on-demand help tool for your key business software. This essential support assistant sits alongside your chosen application ready to provide help whenever you need it. Support is delivered in many ways, catering for a variety of learning styles, including:

  • Step by Step guides
  • ‘How To’ videos
  • Hints and tips
  • ‘Help On Top’
  • Computer Based Training modules

This short video will help you to get started with the user interface and navigation.

What Applications are Supported?

Support+ Packages
The following packages are available, covering all key Office applications for your users

  • Microsoft® Office® 365 Complete
  • Microsoft® Office® 2016 Complete
  • Microsoft® Office® 2013 Complete
  • Microsoft® Office® 2010 Complete
  • Microsoft® Office® 2007 Complete
Individual Titles
A wide range of Support+ titles are available for purchase individually, including:

 

  • SharePoint 2016 On Premises
  • SharePoint 2013 On Premises
  • SharePoint Online
  • SharePoint 2010
  • SharePoint 2007
  • Word Online
  • Excel Online
  • Outlook Online
  • Outlook Web App
  • OneNote
  • OneDrive for Business
  • Groups
  • Skype for Business
  • PowerBI
  • Internet Explorer 11
  • Lync 2010
  • Lync 2013
  • OneNote 2010
  • Visio 2010
  • Windows 7
  • Windows 8
  • CRM Online

Feedback for Support+

“The Support+ content provided us with the ideal platform to ensure our users had access to premium support and training content, being able to provide our users with access to step by step guides, How to Video’s and quick reference steps enabled the users to learn on-demand and helped to encourage adoption of the platform across the organisation”

The Carbon Trust

“The product is brilliant and has helped us a great deal in our initial roll out.”

Barnsley Metropolitan Borough Council

Support+ for SharePoint is also available through Content Panda delivering instant access to in-context help, training and support directly in-side the Office 365 and SharePoint Interface.

Custom content options

If you don’t see exactly what you need here, we are able to produce customised versions of our product content to meet your requirements.

Typically, customised content will take the form of:

  • A rebranded version of the app for your organisation
  • A mix-and-match selection of existing Combined Knowledge content to fit the roles in your business
  • or even, entirely new content produced to educate users on your bespoke environment

Want to know more? Contact us to discuss your requirements and we’ll be happy to build a bespoke proposal for your business.

Get started in minutes

Buy Support+ now and give your entire business access to 1,000’s of software support actions written by product experts.