Teams End User

Audience:End User / Power User
Duration:1.00 day(s)

 

Price: £650.00

About this course

Microsoft Teams is a full collaboration platform and offers facilities for peer to peer collaboration as well as full team collaboration. This course will give guidance on how to use the tools for chat, file sharing, meetings and calls. The course will also give direction on best practices for sharing files with external parties and show how to access other services available in the tenant directly from within Teams. There will be a series of labs to practice the methods taught during the course.

Meet your trainer

Choose a date

Delivery Date Delivery Type Time Zone  
March 16, 2020OnlineEMEA UK Time (9:30 start)
Book now

All Combined Knowledge courses can be delivered privately online or at a site of your choice.
Contact us to arrange private delivery of a course or to find out more.

Book a private delivery of this course

There are currently no dates scheduled for this course, but all of our courses can be delivered privately at a site of your choice.

Our private on-site / online training can provide your business with the following benefits:

  • Substantial savings on travel and expense costs
  • Group learning – ensuring a consistent transfer of knowledge
  • Open discussions focused on specific business requirements
  • Ability to ‘cherry pick’ modules and tailor course content to your specific needs.
  • Multiple delivery and set-up methods

Contact us to arrange private delivery of a course or to find out more.

Course Syllabus

Overview

Microsoft Teams is a full collaboration platform and offers facilities for peer to peer collaboration as well as full team collaboration. This course will give guidance on how to use the tools for chat, file sharing, meetings and calls. The course will also give direction on best practices for sharing files with external parties and show how to access other services available in the tenant directly from within Teams. There will be a series of labs to practice the methods taught during the course.

Audience

The intended audience for this course are Power Users and Super users who will need to support the user base, advise on functionality and when to use what tool for the right collaboration need.

Prerequisites

As a minimum requirement for this course, delegates need to be proficient in using both a Windows desktop and web browsers.


Module List

Module 1

An Introduction to Teams

Module 2

Chat within Teams

Module 3

Collaborating with Teams

Module 4

Meetings in Teams

Module 5

Working with files

Module 6

Teams settings and addins

Module 7

Labs


Module 1: An Introduction to Teams

Office 365 is a selection of productivity applications hosted by Microsoft in the cloud. For years, users would jump between these different applications to achieve their working objectives whether it be file creation, conferencing, reporting or other intent. To act as a hub for these services, Microsoft Teams brilliantly weaves these services together creating a seamless experience.
In this module we will break down Microsoft Teams into its core components and explain what each is used for and when to use them. You will also be taught about the different types of Team that can be created to ensure your experience in Teams gets off to the best start.

 

Topics Covered

What is Teams?

Team components

An introduction to Groups

When to use Teams

How to use Teams

Creating a new Team



Module 2: Creating Sites

In this module we will focus on the chat component of Teams. This area is private to you and is where you can start your instant message chats with colleagues. You can chat with individuals or groups of individuals. Chat can be quickly turned into a voice or video call. You also have the ability to send attachments including Giphy’s and Stickers for a more social experience.

 

Topics Covered

Changing your status

Moving from chat to a call

Peer to peer chat

Video calls

Starting a chat

During a call

Adding a colleague to a chat

Audio calls

Chat navigation

Organising chats

Pin chats

Chat shortcuts

 


Module 3: Creating and Managing Web Pages

In this module we will discuss how we use the Teams area of Teams to collaborate with our colleagues. As discussed in Module 1, a Team can be a department or a project in a small or large group. It gives you one area to store and share all your conversations, files, meetings and links to other apps and systems that the team use regularly. This is likely to be the area of Teams that you will spend the most time in, so it is essential to know as much about managing individual Teams as possible to ensure successful adoption and ongoing use of Microsoft Teams.


Topics Covered

 

Creating/joining a Team

@mentions

Components of a Team

Channel announcements

Team permissions

Format a post

Manage a Team

Conversation announcement

Guest permissions

Channel notifications

Channels

Manage a channel

Creating a channel

Email a channel

Private channels

Channel tabs

Channel conversations

 

 


Module 4: Meetings in Teams

In this module we will discuss the meetings section of Teams. How you can schedule a meeting from Microsoft Outlook or within Teams itself and the benefits of connecting that meeting to a channel. We will also recap on the services available to us during the meeting seeing how these integrate with the channel.

 

Topics Covered

Scheduling a meeting

Options during a meeting

Schedule a meeting in Outlook

Joining a meeting

Schedule a meeting from within Teams

Recording a meeting

Adding a meeting to a channel

Benefits of saving a meeting to a channel



Module 5: Working with files

In this module we will discuss how to collaborate on the files that we need as a Team. We will look at the options provided, to chat about files and co-author files from within the Teams environment. Files are stored in a SharePoint document library with a link to them from Teams. This means that you can take advantage of some of SharePoint’s advanced features to add business processes to your files. But for this course we will focus on the functionality available to us directly within Teams.

Topics Covered

 

Adding files to a channel

Moving files

Creating a new file

Sharing files

Uploading files

Share an individual file

Chat about a document

Share a folder of files

Co-author documents

SharePoint document library tab


Module 6: Team settings and addins

In this module we will discuss how to customise the settings in Teams to best suit us as an individual user but also as a Team. We will look at how we can decide in what way and when we are notified about activity in the Team. We will discuss what we can do as an owner of a Team to determine what the rest of your colleagues have access to do. We will look at the search functionality in Teams and then discuss the connectors and bots that could assist us. This is the module that brings everything together from the previous modules and allows you to ensure you get the best out of the whole Teams app.

Topics Covered

 

Activity

Apps

My activity

Forms bot

Feed

Archive the Team

Manage notifications

Setting your location

Manage the Team

Priority access

Members

Calls

Channels

Immersive reader

Settings

 

Courses related to Teams End User

This fast paced 3-day workshop will teach you how to build powerful SharePoint business solutions without having to engage in any custom development. You will be amazed exactly how far you can take things with Office 365 and SharePoint Online just using the out-of-the-box features and functionality. This course has been specifically designed for the experienced business users who wants to re-engineer parts of their business process in the Office 365 environment. You will complete all lab exercises for this course using the browser, SharePoint Designer 2013, InfoPath 2013 and other no-code tools, such as Microsoft Flow and PowerApps.

The first day of the course introduces you to Office 365 services and revises SharePoint Online functionality, in particular, how to customize lists and documents libraries by creating and adding site columns and contents types, and the use of Document sets. You will end the first day by reviewing the current list of no-code tools, including an introduction into the use of Windows PowerShell.

You will learn how to use InfoPath 2013 and PowerApps to customize the forms to display and manipulate data from SharePoint list and other data sources, as well as introducing you to Microsoft Forms. You will learn about the workflow architecture in SharePoint Online and discover a new sense of power when creating custom workflows with SharePoint Designer 2013 and Microsoft Flow.

You will learn how to visualize your business data on top of services that are included in Office 365 such as Power BI and Excel Services and the course concludes with an examination of the techniques and strategies to expose content on pages you find in Office 365.

View course

For users with 6 - 12 months' experience with Power BI, this Certification Bootcamp is an advanced 3-day training class designed to prepare students to pass Microsoft certification exam 70-778: Analyzing and Visualizing Data with Microsoft Power BI. During the course, students will gain the real-world skills required to design, deploy, upgrade and monitor reporting and dashboard solutions using the rapidly-evolving Power BI platform. All the essential Power BI concepts and techniques discussed in lectures are reinforced with hands-on lab exercises in which students will move through the actual steps required to build reporting and dashboard solutions and then to distribute those solutions to a wide audience using app workspaces and the Power Bi app model.

View course

This 1-day course is designed for companies looking to make a smooth transition to Office 365. The course explains what Office 365 is and how it will benefit individuals and the company as a whole. The course removes the mystery of Office 365 showing practical uses for all of the Office 365 components from SharePoint Online to Delve. This course is a workshop where students will follow the instructor’s demonstrations.

View course

This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint online relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues.

View course